Forum Replies Created

Viewing 50 posts - 1 through 50 (of 112 total)
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  • in reply to: Sliders not working #19314
    Luzuk
    Keymaster

    Hello Paul,
    you can use any size images on slider, currently we are using 1920 * 909 size in our theme, it will automatically set in responsive media,
    Thank You

    in reply to: Sliders not working #18369
    Luzuk
    Keymaster

    Hello,
    Please select homepage as a “Homepage Template” then you can see complete documentation on that, you can check complete theme documentation on the below link
    https://luzuk.com/demo/gurukul/documentation/

    Thank You

    in reply to: Sliders not working #18366
    Luzuk
    Keymaster

    Hello,
    Please select homepage as a “Homepage Template” then you can see complete documentation on that, you can check complete theme documentation on the below link
    https://luzuk.com/demo/gurukul/documentation/

    Thank You

    • This reply was modified 1 year, 1 month ago by Luzuk.
    in reply to: Same as demo theme also #3860
    Luzuk
    Keymaster

    Geoff, Now we are working on your queries but if you again said any abuse word to our support team so we can cancel your support,
    please wait for our technical team reply,
    hope you understand,
    Thank You

    • This reply was modified 1 year, 2 months ago by Luzuk.
    in reply to: Same as demo theme also #3826
    Luzuk
    Keymaster

    we are not getting your queries via mail, could you please tell us here,
    Thank You

    in reply to: I Request Refund for Nikhar Spa Salon Pro #2907
    Luzuk
    Keymaster

    Hello Riley,
    As per our privacy policy we are not eligible for any type of refund, because it’s a digital product and you can not return it, that’s why we can not refund your amount, but if you have facing any type of issue then our support team will solve your all the issues, you may check our privacy policy on the faq’s page payment option, here is the link

    FAQ’s

    Thank You

    in reply to: Header and Menu not showing like demo #2479
    Luzuk
    Keymaster

    Hello Abilio,
    We got your all 4 orders now we have refunded your 3 order amount and accept 1 order only, hope you got your money back,
    Let us know if you need any other help from our side,
    Thank You

    • This reply was modified 1 year, 4 months ago by Luzuk.
    in reply to: Theme bugging #1190
    Luzuk
    Keymaster

    Hello,
    We have checked your given screenshot, you have already set homepage properly, what issue you facing on your site, please reply
    Thank You

    in reply to: Refund #1189
    Luzuk
    Keymaster

    Hello,
    Please share your issue with us, our support team always with you,
    Thank You

    in reply to: Cannot disable Brides Section #1188
    Luzuk
    Keymaster

    Hello,
    We have solved this issue, you may please download theme again and use it,
    if you need any more help please message us,
    Thank You

    in reply to: Slider set-up #1185
    Luzuk
    Keymaster

    You may please provide your wordpress credentials to [email protected] so our team can check issue properly,
    Thank You

    in reply to: Testimonial, read more #1155
    Luzuk
    Keymaster

    Could please send your credentials to [email protected] so our team can check properly,
    Thank You

    in reply to: Nothing Like the Demo #1154
    Luzuk
    Keymaster

    Hello,
    Thank you for connecting with our support team,
    We are always with you but could you please explain your exact query so we can help you properly, you may follow our theme documentation here
    https://luzuk.com/demo/gurukul/documentation
    or you may send your wordpress credentials to [email protected], our technical team can setup theme demo directly your domain,
    Thank You

    in reply to: Slider Countdown #1118
    Luzuk
    Keymaster

    Hello,
    Actually we are not getting your exact query, could you please explain,
    Thank You

    in reply to: Testimonial, read more #1117
    Luzuk
    Keymaster

    Hello Sylbohec,
    Please create one page for testimonials and use following shortcode on that
    [TESTIMONIALS]
    All the testimonials will show automatically on this page
    Thank You

    in reply to: Issue in Responsiveness #1116
    Luzuk
    Keymaster

    Hello, could you please send your website link to “[email protected]” so we can check properly
    Thank You

    in reply to: Problems with view in internet explorer #1115
    Luzuk
    Keymaster

    Yes, we got your issue, we are transferring this issue to our technical team, they will solve and get back to you,
    Thank You

    in reply to: Feature Image Size #1090
    Luzuk
    Keymaster

    If you don’t want feature image in post then our technical team can remove that, please share your wordpress credentials to [email protected]
    Thank You

    in reply to: Sliders not working #1089
    Luzuk
    Keymaster

    Hello,
    Thank you for connecting with us, could you please share your wordpress credentials to [email protected] so our team can check directly there,
    waiting for your response,
    Thank You

    in reply to: support #1068
    Luzuk
    Keymaster

    Currently there are no option to convert IN icon to Skype icon, but we will add soon and give you update theme again.
    And New arrival section is already there, if you add more products on woocommerce then products will slide automatically on New Arrival section

    in reply to: Customization not functioning properly #1062
    Luzuk
    Keymaster

    Hello Tara,
    We got your query, actually you didn’t update icons of feature sections that’s why it’s not showing there, so please update icons & content then it will show automatically.
    Thank You

    in reply to: support #1054
    Luzuk
    Keymaster

    Hello Thiet,
    you can change “Browse by Department” text using below steps
    Go to –> appearance –> customizer –> general configuration –> header setting –> there is text field for category box text

    If you want to update Facebook & Twitter links on footer icons then follow below steps
    Appearance –> Customizer –> General Configuration –> Footer Copyright Setting

    We are not understand your 3rd question “– Add a row of new arrival”
    please explain 3rd question again,
    Thank You

    in reply to: Slider isn't mobile responsive #1042
    Luzuk
    Keymaster

    Hello Derek,
    Could you share your website link to our email id then our team can check your website properly
    email – [email protected]
    Thank You

    in reply to: Pages ? #1041
    Luzuk
    Keymaster

    Please set your homepage as a “Homepage Template” you may check theme documentation here
    https://luzuk.com/demo/solar-energy/documentation
    or you may send your wordpress credentials to our email id, then our support team can setup this theme on directly your domain
    Email = [email protected]
    Thank You

    in reply to: Image Issues #1040
    Luzuk
    Keymaster

    Hello Charles,
    If you used same size of images then your product page will look properly, all the product image setting you can set by woocommerce setting, please follow below steps for product images
    Apperance –> Woocommerce –> Product Images
    let us know if you need any help from our side,
    Thank You

    in reply to: w-commerce product list count in category – question 2 #1039
    Luzuk
    Keymaster

    Hello,
    Thank you for connecting with us,
    Please setup theme as per theme documentation, here is the documentation link
    https://luzuk.com/demo/lz-fashion-ecommerce/documentation
    or you may share your wordpress credentials to our email id, our support team will set up complete theme to your domain,
    email = [email protected]
    Thank You

    in reply to: There is no demo data file! #1038
    Luzuk
    Keymaster

    Hello,
    Please select your homepage as a “Homepage template” then all the demo content will be automatically set on your theme, you may please check theme documentation here
    https://luzuk.com/demo/chalak-driving-school/documentation
    Thank You

    in reply to: w-commerce product list count in category #1000
    Luzuk
    Keymaster

    Hello,
    Thank you for connecting with us,
    We got your issue, actually we have solved this issue recently so please download fresh theme again from http://www.luzuk.com “My Account” tab and use this theme,
    let us know if you need any other help from us,
    Thank You

    in reply to: Testimonial, read more #996
    Luzuk
    Keymaster

    You can make a page for that using shortcode, please use below shortcode for Testimonial
    [TESTIMONIALS]

    in reply to: Support section #995
    Luzuk
    Keymaster

    Hello Johan,
    Could you please share your website link to “[email protected]” and if you share your wordpress credentials with us so our technical team can check issue on directly your domain.
    Thank You

    in reply to: Feature Image Size #988
    Luzuk
    Keymaster

    Hello Wallace,
    We have solved the single post page issue, now page look like this type

    Markup: Text Alignment

    Inner page header image is already correct, if you make 1500px * 300px image so it will adjust properly, take a look here

    page with left sidebar

    Hope you got all things, if you got any other issue so please message us,

    Thank You

    in reply to: Feature Image Size #983
    Luzuk
    Keymaster

    Hello Wallace,
    Thank you for connecting with us, we are going to transfer your query to our technical team, they will reply you soon,
    Thank You

    in reply to: add read more link in OUR TEAM short description #982
    Luzuk
    Keymaster

    Hello Joseph,
    Currently we have not provide “Team Description” facility in that theme, that’s why you could not add “Read More” link in Team section, you just add “Name, Designation, Social links and small description.
    Thank You

    in reply to: I bought the wrong theme, cause of an error on your page #945
    Luzuk
    Keymaster

    Hello Bhavini,
    We have set your order properly hope you will get now exact theme,
    Thank You

    in reply to: Differents issues #905
    Luzuk
    Keymaster

    OK Fine

    in reply to: Problem with Menu Path text #890
    Luzuk
    Keymaster

    That’s great

    in reply to: I bought the wrong theme, cause of an error on your page #875
    Luzuk
    Keymaster

    Hello,
    We have send again invoice to your email id, kindly check
    Thank You

    in reply to: demo import #863
    Luzuk
    Keymaster

    Great

    in reply to: Footer #842
    Luzuk
    Keymaster

    We understand your requirement, but we have create footer section using widget in this theme, that’s why you may please use footer widget for that or you can customize or add new section if you know coding knowledge.

    in reply to: I bought the wrong theme, cause of an error on your page #796
    Luzuk
    Keymaster

    We saw your account, actually you bought 2 different theme from us, so please download and use it, if you need any help from us please submit query here our support team always with you
    Thank You

    in reply to: Theme Documentation #795
    Luzuk
    Keymaster

    Yes, the correct documentation link is here
    https://luzuk.com/demo/play-School-Kindergarten/documentation/

    in reply to: Footer #794
    Luzuk
    Keymaster

    You can call your audio player with single footer widget instead of 4 widget using below steps
    Appearance –> Widget
    here you may add your player using widget

    in reply to: how make to setup theme fashion ecommerce pro #769
    Luzuk
    Keymaster

    Hello vietnamess,
    First you need to setup homepage using “Homepage template” then you can set complete homepage easily, please find the documentation using below link
    https://luzuk.com/demo/lz-fashion-ecommerce/documentation/
    Thank You

    in reply to: Form Shortcode – Where? #768
    Luzuk
    Keymaster

    We are using “Contact Form 7” plugin and shortcode for that, you can use same plugin or you may use any contact form plugin for that, just put that plugin shortcode using following steps
    Go to Dashboard >> Appearance >> Customize >> Home section >> Appointment Section

    You can show “Form Shortcode” option here, just put your form shortcode.

    Thank You

    in reply to: log in to site #743
    Luzuk
    Keymaster

    just put wp-admin after your link
    like http://www.yourdomain.com/wp-admin

    in reply to: Header and Menu not showing like demo #736
    Luzuk
    Keymaster

    Hope Your problem is solved, if you need any other help from us you may always write down here
    Thank You

    in reply to: Slider set-up #735
    Luzuk
    Keymaster

    Hello Shaun,
    Very easy steps for the create slider
    Step 1. Go to Dashboard >> Slider
    Step 2. Click on Add New button
    Step 3. Add the slider name.
    Step 4. Add slider button link.
    Step 5. Add the featured image as a slider.
    Step 6. Click on ‘publish’ button at top right of page. And Enjoy the Slider.

    Thank You

    in reply to: Header and Menu not showing like demo #695
    Luzuk
    Keymaster

    We are providing same theme like demo, please share your website link to [email protected] so our team can check directly on your domain
    thank you

    in reply to: play school kindergarten #673
    Luzuk
    Keymaster

    It’s not a different theme, just setup theme as per the documentation given steps, here is the link
    https://luzuk.com/demo/play-School-Kindergarten/documentation

    or you can send your details to [email protected], our technical team will setup on directly your server

    Thank You

    in reply to: wrong theme #672
    Luzuk
    Keymaster

    Please download again

Viewing 50 posts - 1 through 50 (of 112 total)