Forum Replies Created

Viewing 50 posts - 1 through 50 (of 261 total)
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  • in reply to: Purchased Theme #35845
    User Support
    Participant

    Hello Abraham,
    We have sent you theme on your email id. Kindly check it.
    Thank you.

    in reply to: Duplicate content on the home page #35835
    User Support
    Participant

    Hello Sylvia,
    In your “cupcake image is showing up twice” this point, are you talking about cupcake icon under section heading? About menu bullet query, please explain us with a screenshot.
    Thank you.

    in reply to: Duplicate content on the home page #35824
    User Support
    Participant

    Hello Sylvia,
    Could you please share your site URL with us? We will directly check on that.
    Thank you.

    in reply to: Menu problem #35823
    User Support
    Participant

    Hello Paul,
    We have solved your Home page menu text color issue. Kindly check.
    What do you exactly want to say in your “The link to ‘LUZAK FITNESS’ in the Appearance section seems to suggest an issue” this point. Please explain us.
    Thank you.

    User Support
    Participant

    Hello Green,
    We have sent you theme documentation link on your email id.
    Thank you.

    in reply to: error #35821
    User Support
    Participant

    Hello Serge,
    Could you please share your site URL along with WordPress credentials? We need it to find out the exact issue. Kindly send it on our support email id: [email protected]
    Thank you.

    in reply to: Slider linking and products on the homepage #35820
    User Support
    Participant

    Hello Norman,
    There is no option to add button link in our theme, but we can add it for you. This is an additional work and we have to do extra code for that. You have to pay extra $6 for that. You may pay using below link

    Theme Changes

    Do you want to add a new section on home page or anything else please explain us in details with any example screenshot? So we can understand it better.
    Thank you.

    in reply to: Help with customization please! #35819
    User Support
    Participant

    Hello Norman,
    Could you please share your site URL with us? we need it to check your site. You may change breadcrumbs colors from Go to Dashboard >> Appearance >> Customize >> General Configuration >> Breadcrumb setting >> Select Colors for breadcrumb.
    Thank you.

    in reply to: Left and Right Sidebar Text #35818
    User Support
    Participant

    Hello Oleksandr,
    Please see in given screenshot, how to add/modify text in Left and Right sidebar
    https://paste.pics/eb6e317134cd085b133b25e58f929e07

    Follow

    in reply to: issue uploading theme #35817
    User Support
    Participant

    Hello George,
    We have checked your site. But we have not seen restaurant pro theme mixed with astra theme, our theme is activated properly. Could you please share screenshot with us where you have seen this?
    Thank you.

    in reply to: Instagram Icon #35753
    User Support
    Participant

    Hello Marc,
    We will update it in our theme and send you an updated theme in 48 hours. Kindly send us a mail on our support email id: [email protected]. We will send you updated theme on your mail id.
    Thank you.

    in reply to: Testimonials Section – no carousel animation #35717
    User Support
    Participant

    Hello Tereso,
    We have checked your site. We need your WordPress credentials to find out exact issue. Could you please share it with us? You may share it on our support email id: [email protected]
    Thank you.

    in reply to: Testimonials Section – no carousel animation #35693
    User Support
    Participant

    Hello Tereso,
    Could you please share your site URL with us? We will directly check on that.
    Thank you.

    in reply to: Font Size #35655
    User Support
    Participant

    Hello Thomas,
    In header every font has its own classes and it is not possible to send you that all classes. If you send us the font sizes which you want, we can set it for you in your additional css. For that we need your WordPress credentials. Could you please share it with us? If yes, Please send it on our support email id: [email protected]
    Thank you.

    in reply to: Demo data #35648
    User Support
    Participant

    Hello Kylie,
    Could you please tell us what is your exact issue?
    Thank you.

    in reply to: Font Size #35634
    User Support
    Participant

    Hello Thomas,
    Kindly add the below Css in your customizer additional css to change the header font sizes and add any size which you want:

    .navigation .mainmenu>li>a {
    font-size: 14px;
    }

    Thank you.

    in reply to: Upgrade to Profail #35603
    User Support
    Participant

    Hello,
    You have not added “Homepage” Template to your front page “home”. That is why home page design is doesn’t showing same as our demo site. Please add template first. Kindly follow our theme documentation. It is very easy to understand. https://luzukdemo.com/demo/lz-restaurant/documentation/ . If you have any query then let us know.
    Thank you.

    in reply to: Use my own icons instead of FontAwesome #35555
    User Support
    Participant

    Hello Warren,
    Could you tell us exactly which photo do you want to remove from home page?
    Thank you.

    in reply to: demo data #35543
    User Support
    Participant

    Hello WeeJay,
    Could you please tell us which theme are you using Free theme or Premium theme?
    Thank you.

    in reply to: Distorted Mobile View – Not Fully Responsive #35503
    User Support
    Participant

    Hello,
    We got your credentials but we need your site url also.
    Thank you.

    User Support
    Participant

    Hello Shane,
    We have checked your site url. Actually you have not added “Home Page” template of our theme that is why it’s not looking like our theme demo site. Here is our theme step by step complete documentation https://www.luzukdemo.com/demo/laundry-master/documentation/ . It is very easy to understand. You may follow it for theme set up. If you are not able to do it then please send us your wordpress credentials on our [email protected] we will set up complete theme for you.
    Thank you.

    in reply to: Coming Soon Text Clipped Off #35473
    User Support
    Participant

    Hello Matteo,
    We have checked your site and noticed that you have edit the css of our template that is why it is looking different than our theme.
    Thank you.

    in reply to: Distorted Mobile View – Not Fully Responsive #35453
    User Support
    Participant

    Hello Femi,
    We need your WordPress credentials to check the exact issue. Kindly send your credentials on our support email id : [email protected].
    Thank you.

    in reply to: cant process orders #35452
    User Support
    Participant

    Hello Brian,
    Could you please share your site URL with us? We need it to check exact issue.
    Thank you.

    in reply to: added services appear with dates #35451
    User Support
    Participant

    Hello Eliab,
    Could you please share your site URL with us? We will check it on your site.
    Thank you.

    in reply to: Coming Soon Text Clipped Off #35450
    User Support
    Participant

    Hello Matteo,
    Could you please share your site URL with us? So we can directly check on it.
    Thank you.

    in reply to: Distorted Mobile View – Not Fully Responsive #35380
    User Support
    Participant

    Hello Femi,
    Could you please share your site URL? So we can check it directly on that.
    Thank you.

    in reply to: Install Pages #35368
    User Support
    Participant

    Hello Everett,
    Please send us your email id where we can send you the theme demo data xml file.
    Thank you.

    in reply to: Use my own icons instead of FontAwesome #35367
    User Support
    Participant

    Hello Michelle,
    Please send us the icons which you want to use in the “Support section”. We will set it for you. For that we need your wordpress credentials along with site url. Kindly send it on our support email address : [email protected]
    Thank you.

    in reply to: Use my own icons instead of FontAwesome #35366
    User Support
    Participant

    Hello Michelle,
    Could you share your site URL with us? We will directly check on that.
    Thank you.

    in reply to: Water-Sports-Club-Pro #35343
    User Support
    Participant

    Hello Douglas,
    Please send us your email id where we can send you a theme demo data xml file.
    Thank you.

    in reply to: HOME Page Responsiveness in Mobile #35327
    User Support
    Participant

    Hello Sharon,
    Could you share with us your site url. Could you explain us What is exact issue you have and where you got it?
    Thank you.

    in reply to: Change Icons to Pictures On Facilities Page #35303
    User Support
    Participant

    Hello Troy,
    There is no functionality to add images in facility section. If you want to add images we can do it for you. We will have to code for that.
    Thank you.

    in reply to: The Header will not show up in Pro like the regular version #35302
    User Support
    Participant

    Hello Troy,
    Could you share your site url with us? We will directly check on that.
    Thank you.

    in reply to: reorder content on front page #35301
    User Support
    Participant

    Hello Eric,
    We will update this section sequence functionality in our theme and give you an updated theme. Kindly send us an email id where you want an updated theme.
    Thank you.

    in reply to: Appointment booking #35300
    User Support
    Participant

    Hello Nicole,
    In our theme we have used “Contact Form 7” plugin for every form. You may use that.
    Thank you.

    in reply to: Map plugin not working with theme #35298
    User Support
    Participant

    We do not use any plugin for the map. We use google map embed code. You may also use it. We are sending you our theme documentation
    https://luzukdemo.com/demo/computer-repair/documentation/
    Check in this documentation to Inner pages — >> Contact us –>> Contact us address. If you not able to add that code. Then send us your map link and wordpress credentials to our support email : [email protected]
    Thank you.

    in reply to: Mobile view issue #35297
    User Support
    Participant

    Hello Nicole,
    We have solved your issue. Kindly check.
    Thank you.

    in reply to: Background image #35296
    User Support
    Participant

    Hello Attila,
    Yes it is possible to put background image for service or team posts. You can add background image from
    For Service : Go to Dashboard –> Pages –> Services page –> Edit –> Select page background (right side options) –> Select “Use image as background” –> Set listing image.

    For Team : Go to Dashboard –> Pages –> Team page –> Edit –> Select page background (right side options) –> Select “Use image as background” –> Set listing image.
    Thank you.

    in reply to: Slider width issue #35286
    User Support
    Participant

    Hello Nicole,
    We have checked your site. Your logo(including address) is large that’s why sticky header is overlapping on your slider.
    Thank you.

    in reply to: Facility Section #35281
    User Support
    Participant

    Hello Antonio,
    Kindly send your wordress credentials on our support email address: [email protected] . We will check your exact issue directly on that.
    Thank you.

    in reply to: Facility Section #35272
    User Support
    Participant

    Hello Antonio,
    Could you tell us exactly about which section are you talking about?
    Thank you.

    in reply to: Features section #35248
    User Support
    Participant

    Hello Yousaf,
    Actually whenever you edit the “Features section” you have must change the Fontawsome icon from your “customizer” atleast once for every feature.
    You may follow the below steps
    Step 1. Go to Dashboard >> Appearance >> Customize >> Home section >> Featured Section
    Step 2. Select FontAwesome Icon
    Step 3. Publish it.
    Kindly try and let us know.

    Thank you.

    in reply to: Mobile issue: Scrolling #35227
    User Support
    Participant

    Hello Nicole,
    We have solved your phone view scroll issue. Kindly check and let us know.
    Thank you.

    in reply to: Remove the “Continue Reading” button #35217
    User Support
    Participant

    Hello Lucas,
    Kindly send your wordpress credentials along with site url on our support email id : [email protected] . We need it to remove “Continue reading” button from blog posts.
    Thank you.

    in reply to: кака перенести файлы #35123
    User Support
    Participant

    Здравствуйте, лачин,
    Пожалуйста, следуйте инструкциям, приведенным ниже для темы.

    1. Установка через админку WordPress.

    Шаг 1. Войдите в админку WordPress.
    Шаг 2. Перейдите в Панель управления >> Внешний вид >> Темы.
    Шаг 3. Нажмите кнопку «Добавить новую тему» вверху.
    Шаг 4. Теперь нажмите кнопку «Загрузить тему» вверху и загрузите.
    Шаг 5. По завершении загрузки нажмите «Активировать».

    2. Установка с использованием FTP

    Шаг 1. Загрузите файл wash-center-pro.zip из своей учетной записи luzuk.
    Шаг 2. Распакуйте Zip-файл.
    Шаг 3. Используя программу FTP, загрузите незаархивированную папку темы в папку «/ wp-content / themes /» на вашем сервере.
    Шаг 4. Перейдите в Личный кабинет »Внешний вид» Темы и найдите в списке тему «Мойка-центр-про».
    Шаг 5. Нажмите «Активировать», чтобы активировать тему «Мойка-центр-про».

    Вот наша пошаговая полная документация по теме, за которой вы можете следовать:
    https://luzukdemo.com/demo/washing-center/documentation/
    Это очень легко понять.
    Спасибо.

    in reply to: Sample Data Import #35113
    User Support
    Participant

    Hello Jose,
    We have imported an xml file on your site. Please check and let us know.
    Thank you.

    in reply to: The Images Not showing Proper #35082
    User Support
    Participant

    Hello Kanesh,
    Could you please tell us exactly which images are you talking about?
    Thank you.

    in reply to: Slider Height on Desktop ONLY #35081
    User Support
    Participant

    Hello Anthony,
    Could you please share your site URL with us?
    Thank you.

    in reply to: products featured #35049
    User Support
    Participant

    Hello,
    There are many addons in woocommerce for product colors and size. You may use it.
    Thank you.

Viewing 50 posts - 1 through 50 (of 261 total)