Forum Replies Created

Viewing 50 posts - 1 through 50 (of 331 total)
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  • in reply to: HELP! Panadero Bakery Pro Install #36731
    User Support
    Participant

    Hello Cindy,
    Here we are sending you our theme step by step complete documentation link below. You may follow it to install and set up your complete theme same as our demo.
    https://luzukdemo.com/demo/panadero-bakery/documentation/
    Thank you.

    in reply to: Service Section #36710
    User Support
    Participant

    Hello Erin,
    There is no option to add customized page link for the Services. The services are coming from the Post type. You may add your contents for services from Go to Dashboard >> Services >> Add/Edit page >> Add your contents >> Update.
    Thank you.

    in reply to: My Skills Section not updating #36709
    User Support
    Participant

    Hello Andrew,
    Kindly change the font awesome icons at least once in every skill in the “My Skills section” and then publish it.
    Thank you.

    in reply to: Remove category from breadcrumb #36673
    User Support
    Participant

    Hello Loren,
    Yes, you may share example screenshots with us.
    Thank you.

    in reply to: Remove category from breadcrumb #36659
    User Support
    Participant

    Hello Loren,
    Could you please share your site url with us? We will directly check on it.
    Thank you.

    in reply to: Installation #36650
    User Support
    Participant

    Hello Andrea,
    The upload file limit is at least 8mb, please contact your hosting provider and ask them to increase the upload limit.
    Thank you.

    in reply to: Videography Theme #36649
    User Support
    Participant

    Hello Giselle,
    Could you please share your site url with us? We will directly check on it.
    Thank you.

    in reply to: Slider Title Background Colors #36620
    User Support
    Participant

    Hello Sonali,
    It is not possible to make the slider background image transparent.
    Thank you.

    in reply to: Homepage Video Section #36619
    User Support
    Participant

    Hello Valeh,
    We have removed the white spaces surrounding your video section. Kindly check your site https://acolyst.com/.
    Thank you.

    in reply to: Homepage Video Section #36613
    User Support
    Participant

    Hello Valeh,
    We need to check the css files of your theme. For that we need your both sites WordPress credentials . Could you please share it with us on our support email id : [email protected] ?
    Thank you.

    in reply to: data-vocabulary.org attribute set is no longer supported #36598
    User Support
    Participant

    Hello Oleg,
    We have added our theme on the webmaster tool. Now we are waiting for the webmaster result, please wait for a solution.
    Thank you.

    in reply to: Projects Section #36596
    User Support
    Participant

    Hello Sonali,
    There is no option to increase the limit for the Projects Section. But we will increase it for you, please tell us how much limit you want? For that we need your WordPress credentials along with site URL. You may share it on our support email id : [email protected]
    Thank you.

    in reply to: Projects Section #36595
    User Support
    Participant

    Hello Joseph,
    Could you please share your site URL with us? We will directly check on it.
    Thank you.

    in reply to: Slow down slider speed in Skill section #36573
    User Support
    Participant

    Hello,
    Yes, you may change transaction speed as you want. Go to wp-content >> theme >> expert-mechanic-pro >> template parts >> section-skill.php >> change slide speed.
    Thank you.

    in reply to: Not work sub categories #36553
    User Support
    Participant

    Hello Yasir,
    Our theme is given the option to show only categories, if you want to show subcategories, then we have to do extra code for that. So you need to pay a small amount for this work only $6.
    Thank you.

    in reply to: Changing Slider Arrow Location #36551
    User Support
    Participant

    Hello Loren,
    There is no option to change the slider arrows location. But you can do it by adding the below css to your Additional css:
    #ht-home-slider-section .bx-wrapper .bx-prev {
    left: 2%;
    top: 50%;
    }
    #ht-home-slider-section .bx-wrapper .bx-next{
    right: 2%;
    top:50%;
    }

    It is not possible to change the slider order. You can use any plugin for it.
    Thank you.

    in reply to: Sample Data Installation #36550
    User Support
    Participant

    Hello Nikolaos
    We are sending you a demo data xml file. Kindly download the file from below link and import it.
    https://www.dropbox.com/s/3jvvnapvib15np8/businessaccounting.WordPress.2021-03-24.xml?dl=0
    Thank you.

    in reply to: Homepage Video Section #36523
    User Support
    Participant

    Hello Valeh,
    We have checked your site in Incognito mode and mobile. Video auto play is working properly. Kindly check it again with refresh and let us know.
    Thank you.

    in reply to: data-vocabulary.org attribute set is no longer supported #36498
    User Support
    Participant

    Hello Oleg,
    Could you please share your site url? Kindly share a screenshot where you have seen the data-vocabulary.org error.
    Thank you.

    in reply to: Service Section #36485
    User Support
    Participant

    Hello,
    For checking exact issues and adding services properly as per you mentioned we need your correct credentials. Kindly send us the correct one. We are not able to login with given credentials.
    Thank you.

    in reply to: Homepage Video Section #36484
    User Support
    Participant

    Hello,
    We checked your site https://research.acolyst.com/ on all desktop , tablet and mobile view. Video auto play is working properly. Kindly check again and let us know.
    Thank you.

    in reply to: Coming Soon background image size issues #36461
    User Support
    Participant

    Bonjour Fawzi,
    Pourriez-vous s’il vous plaît partager l’URL de votre site avec nous? Nous le vérifierons directement.
    Merci.

    in reply to: Menu & Submenus Open in New Tab #36460
    User Support
    Participant

    Hello Valeh,
    You may open menus and submenus in new tab by following the steps below
    Go to Dashboard >> Appearance >> Menus >> click on “Screen Options” (At Top right) >> Select “Link Target” >> Click on the menus and select “Open link in a new tab” (select this option for all menus which you want to open in new tab) >> Save menu. See in the screenshot https://paste.pics/37fad6c3c4790f8ad873fe08a0fb0455
    Thank you.

    in reply to: Homepage Video Section #36459
    User Support
    Participant

    Hello Valeh,
    We have removed the white spaces surrounding your video section on mobile view. Kindly check your site and let us know.
    Thank you.

    in reply to: Demo Data #36450
    User Support
    Participant

    Hello Francis,
    We have sent you a demo data xml file to your email id: [email protected]
    Thank you.

    in reply to: Menu & Submenus Open in New Tab #36449
    User Support
    Participant

    Hello Valeh,
    You can not set the menu and submenus to open in a new tab on click.
    Thank you.

    in reply to: Homepage Video Section #36448
    User Support
    Participant

    Hello Valeh,
    Could you please share your WordPress credentials with us? We need it to check the exact issue. You may share it on our support email id: [email protected]
    Thank you.

    in reply to: MultiSport Pro Demo Content #36446
    User Support
    Participant

    Hello Devrim,
    We have sent you a demo data xml file to your email id: [email protected]
    Thank you.

    in reply to: added services appear with dates #36445
    User Support
    Participant

    Hello Rodney,
    Could you please explain your exact query to us? So we can help you.
    Thank you.

    in reply to: Team Image Size #36428
    User Support
    Participant

    Hello Stephanie,
    You can not add 5 members in single row. If you want, then we need to code again for that.
    Thank you.

    in reply to: Ő (U+0151 and U+150) are not showing #36418
    User Support
    Participant

    Hello Eva,
    We have checked your site on mobile. The characters Ő and ő are showing properly. Kindly send a screenshot and explain your issue.
    Thank you.

    in reply to: demo data #36417
    User Support
    Participant

    Hello Dayz Tech LLC,
    We have sent you a demo data xml file to your email id : [email protected] . Kindly download and use it.
    Thank you.

    in reply to: how to change green color #36416
    User Support
    Participant

    Hello Heba,
    Are you talking about “All Category”? Kindly let us know.
    Thank you.

    in reply to: Service Section #36408
    User Support
    Participant

    Hello Erin,
    There is no option to center 6 services and slider text and button. But we can do it for you, we have to add some code. We need your site url along with wordpress credentials for that. Could you please share it with us? You may share it on our support email id: [email protected]
    Thank you.

    in reply to: Homepage Video Section #36407
    User Support
    Participant

    Hello Valeh,
    To remove the spaces surrounding the video in mobile view, kindly add the following css to your Additional Css:
    @media screen and (min-width: 320px) and (max-width: 768px){

    section .lightbox{
    padding: 0 0 !important;
    }
    #industry {
    padding: 1em 0 !important;
    }
    }

    Thank you.

    in reply to: Center Menu Tabs #36361
    User Support
    Participant

    Hello Valeh,
    Kindly add the below Css to your Dashboard >> Appearance >> Customize >> Additional Css (add below css) >> Publish.

    header.site-header ul {
    margin: 0 0 0 70px;
    }
    Thank you.

    in reply to: Color Glitch in Private Tutor Pro #36343
    User Support
    Participant

    Hello Amata,
    We have solved your Procedure section color issue. Kindly check your site and let us know.
    Thank you.

    in reply to: added services appear with dates #36335
    User Support
    Participant

    Hello Rod,
    You may hide the date option from Go to Dashboard >> Appearance >> Customize >> General configuration >> Post page date setting >> Select “Hide Post Date” >> Publish. See in the screenshot https://paste.pics/febf700cfdb40d6095e7b1a5406c6979
    Thank you.

    in reply to: Color Glitch in Private Tutor Pro #36333
    User Support
    Participant

    Hello Amata,
    There is no color glitch in our theme. We need your site url along with your WordPress credentials. To find out exact issue on your site. Could you please share it with us on our support email id [email protected]? So we can directly check on it.
    Thank you.

    in reply to: Bug theme #36312
    User Support
    Participant

    Hello Arstein,
    We need your site URL along with WordPress credentials to check your exact issue on your site. Could you please share it with us? You may share it on our support email id [email protected]
    Thank you.

    in reply to: Color Glitch in Private Tutor Pro #36311
    User Support
    Participant

    Hello Amata,
    Could you please tell us have you installed “Contact Form 7” plugin?
    Thank you.

    in reply to: How to Resize Logo #36309
    User Support
    Participant

    Hello Amy,
    We have checked your site. Kindly use the small size logo. Set the logo width to 50 from Go to Customize >> General Configuration >> Site logo / Title / Tagline >> Set logo max width to 50% >> Publish.
    Thank you.

    in reply to: How to Resize Logo #36258
    User Support
    Participant

    Hello Amy,
    Could you please share your site URL with us? We will directly check on it.
    Thank you.

    in reply to: How to Resize Logo #36248
    User Support
    Participant

    Hello Amy,
    You may use 255x60px size logo.
    Thank you.

    in reply to: google recaptcha #36205
    User Support
    Participant

    Hello,
    Yes, it is possible to insert Google re-captcha in form contact. You may follow the link https://contactform7.com/recaptcha/.
    Thank you.

    in reply to: icon for Pinterest #36177
    User Support
    Participant

    Hello Carrie,
    We have added the “Pinterest” social media icon option to the header.
    Thank you.

    in reply to: About Us background image #36175
    User Support
    Participant

    Hello Ernest,
    Change “About us” section background color Go to Dashboard >> Appearance >> Customize >> Home section >> About us section >> Manage background >> Manage Background by( set “Color”) >>Background color (as white)>> Publish.
    Thank you.

    in reply to: About Us background image #36169
    User Support
    Participant

    Hello Ernest,
    To remove the “About us” section background image Go to Dashboard >> Appearance >> Customize >> Home section >> About us section >> Manage background >> Background image >> Remove >> Publish.
    Thank you.

    in reply to: Slider text appears twice #36131
    User Support
    Participant

    Hello Tia,
    We have checked your site. You have to add “Excerpt” text for the slider from Go to Dashboard >> Slider >> Edit slider >> Excerpt(necessary to add any text)>> Save. See in the screenshot.
    https://paste.pics/be435bf28e252d0683b4a4a24cfc861e

    Thank you.

    in reply to: Warning on line 2122 #36130
    User Support
    Participant

    Hello Nicholas,
    Could you please share your site url with us? We will directly check on it.
    Thank you.

Viewing 50 posts - 1 through 50 (of 331 total)