Forum Replies Created
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User Support
ParticipantHello Abraham,
We have sent you theme on your email id. Kindly check it.
Thank you.User Support
ParticipantHello Sylvia,
In your “cupcake image is showing up twice” this point, are you talking about cupcake icon under section heading? About menu bullet query, please explain us with a screenshot.
Thank you.User Support
ParticipantHello Sylvia,
Could you please share your site URL with us? We will directly check on that.
Thank you.User Support
ParticipantHello Paul,
We have solved your Home page menu text color issue. Kindly check.
What do you exactly want to say in your “The link to ‘LUZAK FITNESS’ in the Appearance section seems to suggest an issue” this point. Please explain us.
Thank you.January 21, 2021 at 12:09 pm in reply to: What is the builder you are using for Negocio Business Pro? And how to use it? #35822User Support
ParticipantHello Green,
We have sent you theme documentation link on your email id.
Thank you.User Support
ParticipantHello Serge,
Could you please share your site URL along with WordPress credentials? We need it to find out the exact issue. Kindly send it on our support email id: [email protected]
Thank you.User Support
ParticipantHello Norman,
There is no option to add button link in our theme, but we can add it for you. This is an additional work and we have to do extra code for that. You have to pay extra $6 for that. You may pay using below linkDo you want to add a new section on home page or anything else please explain us in details with any example screenshot? So we can understand it better.
Thank you.User Support
ParticipantHello Norman,
Could you please share your site URL with us? we need it to check your site. You may change breadcrumbs colors from Go to Dashboard >> Appearance >> Customize >> General Configuration >> Breadcrumb setting >> Select Colors for breadcrumb.
Thank you.User Support
ParticipantHello Oleksandr,
Please see in given screenshot, how to add/modify text in Left and Right sidebar
https://paste.pics/eb6e317134cd085b133b25e58f929e07Follow
User Support
ParticipantHello George,
We have checked your site. But we have not seen restaurant pro theme mixed with astra theme, our theme is activated properly. Could you please share screenshot with us where you have seen this?
Thank you.User Support
ParticipantHello Marc,
We will update it in our theme and send you an updated theme in 48 hours. Kindly send us a mail on our support email id: [email protected]. We will send you updated theme on your mail id.
Thank you.User Support
ParticipantHello Tereso,
We have checked your site. We need your WordPress credentials to find out exact issue. Could you please share it with us? You may share it on our support email id: [email protected]
Thank you.User Support
ParticipantHello Tereso,
Could you please share your site URL with us? We will directly check on that.
Thank you.User Support
ParticipantHello Thomas,
In header every font has its own classes and it is not possible to send you that all classes. If you send us the font sizes which you want, we can set it for you in your additional css. For that we need your WordPress credentials. Could you please share it with us? If yes, Please send it on our support email id: [email protected]
Thank you.User Support
ParticipantHello Kylie,
Could you please tell us what is your exact issue?
Thank you.User Support
ParticipantHello Thomas,
Kindly add the below Css in your customizer additional css to change the header font sizes and add any size which you want:.navigation .mainmenu>li>a {
font-size: 14px;
}Thank you.
User Support
ParticipantHello,
You have not added “Homepage” Template to your front page “home”. That is why home page design is doesn’t showing same as our demo site. Please add template first. Kindly follow our theme documentation. It is very easy to understand. https://luzukdemo.com/demo/lz-restaurant/documentation/ . If you have any query then let us know.
Thank you.User Support
ParticipantHello Warren,
Could you tell us exactly which photo do you want to remove from home page?
Thank you.User Support
ParticipantHello WeeJay,
Could you please tell us which theme are you using Free theme or Premium theme?
Thank you.User Support
ParticipantHello,
We got your credentials but we need your site url also.
Thank you.December 14, 2020 at 7:05 am in reply to: Theme not displaying images, layout or anything besides the color #35474User Support
ParticipantHello Shane,
We have checked your site url. Actually you have not added “Home Page” template of our theme that is why it’s not looking like our theme demo site. Here is our theme step by step complete documentation https://www.luzukdemo.com/demo/laundry-master/documentation/ . It is very easy to understand. You may follow it for theme set up. If you are not able to do it then please send us your wordpress credentials on our [email protected] we will set up complete theme for you.
Thank you.User Support
ParticipantHello Matteo,
We have checked your site and noticed that you have edit the css of our template that is why it is looking different than our theme.
Thank you.User Support
ParticipantHello Femi,
We need your WordPress credentials to check the exact issue. Kindly send your credentials on our support email id : [email protected].
Thank you.User Support
ParticipantHello Brian,
Could you please share your site URL with us? We need it to check exact issue.
Thank you.User Support
ParticipantHello Eliab,
Could you please share your site URL with us? We will check it on your site.
Thank you.User Support
ParticipantHello Matteo,
Could you please share your site URL with us? So we can directly check on it.
Thank you.User Support
ParticipantHello Femi,
Could you please share your site URL? So we can check it directly on that.
Thank you.User Support
ParticipantHello Everett,
Please send us your email id where we can send you the theme demo data xml file.
Thank you.User Support
ParticipantHello Michelle,
Please send us the icons which you want to use in the “Support section”. We will set it for you. For that we need your wordpress credentials along with site url. Kindly send it on our support email address : [email protected]
Thank you.User Support
ParticipantHello Michelle,
Could you share your site URL with us? We will directly check on that.
Thank you.User Support
ParticipantHello Douglas,
Please send us your email id where we can send you a theme demo data xml file.
Thank you.User Support
ParticipantHello Sharon,
Could you share with us your site url. Could you explain us What is exact issue you have and where you got it?
Thank you.User Support
ParticipantHello Troy,
There is no functionality to add images in facility section. If you want to add images we can do it for you. We will have to code for that.
Thank you.November 27, 2020 at 12:53 pm in reply to: The Header will not show up in Pro like the regular version #35302User Support
ParticipantHello Troy,
Could you share your site url with us? We will directly check on that.
Thank you.User Support
ParticipantHello Eric,
We will update this section sequence functionality in our theme and give you an updated theme. Kindly send us an email id where you want an updated theme.
Thank you.User Support
ParticipantHello Nicole,
In our theme we have used “Contact Form 7” plugin for every form. You may use that.
Thank you.User Support
ParticipantWe do not use any plugin for the map. We use google map embed code. You may also use it. We are sending you our theme documentation
https://luzukdemo.com/demo/computer-repair/documentation/
Check in this documentation to Inner pages — >> Contact us –>> Contact us address. If you not able to add that code. Then send us your map link and wordpress credentials to our support email : [email protected]
Thank you.User Support
ParticipantHello Nicole,
We have solved your issue. Kindly check.
Thank you.User Support
ParticipantHello Attila,
Yes it is possible to put background image for service or team posts. You can add background image from
For Service : Go to Dashboard –> Pages –> Services page –> Edit –> Select page background (right side options) –> Select “Use image as background” –> Set listing image.For Team : Go to Dashboard –> Pages –> Team page –> Edit –> Select page background (right side options) –> Select “Use image as background” –> Set listing image.
Thank you.User Support
ParticipantHello Nicole,
We have checked your site. Your logo(including address) is large that’s why sticky header is overlapping on your slider.
Thank you.User Support
ParticipantHello Antonio,
Kindly send your wordress credentials on our support email address: [email protected] . We will check your exact issue directly on that.
Thank you.User Support
ParticipantHello Antonio,
Could you tell us exactly about which section are you talking about?
Thank you.User Support
ParticipantHello Yousaf,
Actually whenever you edit the “Features section” you have must change the Fontawsome icon from your “customizer” atleast once for every feature.
You may follow the below steps
Step 1. Go to Dashboard >> Appearance >> Customize >> Home section >> Featured Section
Step 2. Select FontAwesome Icon
Step 3. Publish it.
Kindly try and let us know.Thank you.
User Support
ParticipantHello Nicole,
We have solved your phone view scroll issue. Kindly check and let us know.
Thank you.User Support
ParticipantHello Lucas,
Kindly send your wordpress credentials along with site url on our support email id : [email protected] . We need it to remove “Continue reading” button from blog posts.
Thank you.User Support
ParticipantЗдравствуйте, лачин,
Пожалуйста, следуйте инструкциям, приведенным ниже для темы.1. Установка через админку WordPress.
Шаг 1. Войдите в админку WordPress.
Шаг 2. Перейдите в Панель управления >> Внешний вид >> Темы.
Шаг 3. Нажмите кнопку «Добавить новую тему» вверху.
Шаг 4. Теперь нажмите кнопку «Загрузить тему» вверху и загрузите.
Шаг 5. По завершении загрузки нажмите «Активировать».2. Установка с использованием FTP
Шаг 1. Загрузите файл wash-center-pro.zip из своей учетной записи luzuk.
Шаг 2. Распакуйте Zip-файл.
Шаг 3. Используя программу FTP, загрузите незаархивированную папку темы в папку «/ wp-content / themes /» на вашем сервере.
Шаг 4. Перейдите в Личный кабинет »Внешний вид» Темы и найдите в списке тему «Мойка-центр-про».
Шаг 5. Нажмите «Активировать», чтобы активировать тему «Мойка-центр-про».Вот наша пошаговая полная документация по теме, за которой вы можете следовать:
https://luzukdemo.com/demo/washing-center/documentation/
Это очень легко понять.
Спасибо.User Support
ParticipantHello Jose,
We have imported an xml file on your site. Please check and let us know.
Thank you.User Support
ParticipantHello Kanesh,
Could you please tell us exactly which images are you talking about?
Thank you.User Support
ParticipantHello Anthony,
Could you please share your site URL with us?
Thank you.User Support
ParticipantHello,
There are many addons in woocommerce for product colors and size. You may use it.
Thank you. -
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