Refund policy

At Luzuk, we are committed to offering high-quality WordPress themes at the best value, along with reliable customer support. Please read our refund policy carefully before making a purchase.

Digital Product Policy

All our products are digital WordPress themes delivered electronically so we strongly recommend reviewing the live demo preview, features, and documentation before making a purchase to ensure the product meets your requirements.

Due to the downloadable nature of the product, it will not be applicable to the Refund and Returns Policy. 

🔹 Free Support & Setup Included

Our Free Support & Setup Service may be helpful to you to get the issues resolved if need such as installation, Demo setup as per preview and Assistance with theme configuration.

Our developers will ensure your website looks and works exactly like the demo. All theme-related queries will be handled by our expert support team. We provide guidance, fixes, and technical assistance. Minor customization help may also be provided when required. While refunds are not applicable after download.

We may assist with basic customization requests.

Advanced customization can also be provided at an additional cost (if required) 
👉 Your satisfaction is our priority, and we will work with you until your issue is resolved. 

🔹 Responsibility Before Purchase 

By purchasing a theme, you agree that: You have reviewed the demo and product details carefully. 
You understand the nature of digital products

Contact Us 

If you face any issues or need assistance, please contact our support team:
  📩 Support Email: support@luzuk.com
  ⏱ Response Time: Within 24 hours