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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • February 28, 2021 at 12:14 am #36282
    Amata Abatcha
    Participant

    When I tried to customize this particular section of my website:

    Customization >> Home Sections >> Procedure Section >> “Box Icon Background Hover Color One” and “Box Icon Background Hover Color Two“

    …the DEFAULT colors still show, rather than my colors of choice.

    Here is the code for what I tried to enter for “Box Icon Background Hover Color One: #8B84A1

    And here is the code for what I tried to enter for “Box Icon Background Hover Color Two: #915F99

    This is the ONLY part of Private Tutor Pro where I’ve experienced this issue.

    February 28, 2021 at 3:22 am #36285
    Amata Abatcha
    Participant

    I have a second question.

    Why isn’t the contact form on the contact page of my website appearing? I followed the documentation closely and entered the shortcode:

    [contact-form-7 id="186" title="Inner contact form"]

    …but it’s not working for some reason.

    March 2, 2021 at 10:40 am #36311
    User Support
    Participant

    Hello Amata,
    Could you please tell us have you installed “Contact Form 7” plugin?
    Thank you.

    March 3, 2021 at 8:08 am #36329
    Amata Abatcha
    Participant

    Hello,

    Yes, I realized that I needed to install the “Contact Form 7” plugin and it worked! Problem solved.

    The only problem that I have is the color glitch that I mentioned in my first post. Do you know how I can resolve this glitch?

    March 3, 2021 at 8:45 am #36330
    Amata Abatcha
    Participant

    Also, I changed my mind when it comes to the color that I want to enter. Instead, it’s now:

    Box Icon Background Hover Color One: #7d97de

    Box Icon Background Hover Color Two: #a8bbf0

    I entered these two colors and still, there is a glitch in the theme. It is STILL showing the default colors.

    March 3, 2021 at 10:37 am #36333
    User Support
    Participant

    Hello Amata,
    There is no color glitch in our theme. We need your site url along with your WordPress credentials. To find out exact issue on your site. Could you please share it with us on our support email id [email protected]? So we can directly check on it.
    Thank you.

    March 3, 2021 at 9:08 pm #36339
    Amata Abatcha
    Participant

    Thanks, I just sent an email to [email protected]. Hope to hear a response soon.

    March 4, 2021 at 11:56 am #36343
    User Support
    Participant

    Hello Amata,
    We have solved your Procedure section color issue. Kindly check your site and let us know.
    Thank you.

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