Home › Forums › Meditation Yoga › Customized Loading area not showing

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    Posts
  • July 30, 2019 at 10:52 am #18462
    Chokri Hassen
    Participant

    Hi there,

    I was trying to manage pages using customized Meditation Yoga theme, I’m working in Arabic version.
    Everything was perfectly going and suddenly the customized loading area is not showing the website visual (Home page)
    and failed to open the website in a new tab.

    July 31, 2019 at 6:35 am #18512
    User Support
    Participant

    Hello Chokri
    Would you please mail us your website link and WordPress credentials on [email protected] our technical team will look into the issue.
    Thank you

    July 31, 2019 at 11:47 am #18525
    Chokri Hassen
    Participant

    Hi,

    I was trying to manage pages using customized Meditation Yoga theme, I’m working in Arabic version.
    Everything was perfectly going and suddenly the customized loading area is not showing the website visual (Home page)
    and failed to open the website in a new tab.
    I’ve checked and it seems a problem in php.
    website: http://www.analabess.com

    Wordpress:
    username:shokree
    password: Nugc844FMk

    Looking forward to hearing from you

    Best regards,
    Chokri Hassan

    August 1, 2019 at 5:30 am #18553
    User Support
    Participant

    Hello,
    Your site issue has been solved, you may please Check now.
    Thank you.

    August 1, 2019 at 10:54 am #18564
    Chokri Hassen
    Participant

    Thank you so much.
    Can you tell me what was the problem?
    Thx

    August 1, 2019 at 12:40 pm #18567
    User Support
    Participant

    Hello Chokri
    It was an issue of your WordPress permalink settings. So we changed it for you.
    Thank you

    August 2, 2019 at 9:37 pm #18624
    Chokri Hassen
    Participant

    Sorry, the problem happened again, is not showing the customized version and even if I upload any image it mention that an error HTTP and it hangs.
    I have a screenshot but I don’t know how to send it to you.

    Pls check again and fix it to finish my updating.

    Best regards,
    Chokri

    Link of page:
    https://analabess.com/wp-admin/customize.php?return=%2Fwp-admin%2Fedit.php%3Fpost_type%3Dpage

    August 3, 2019 at 5:57 am #18642
    User Support
    Participant

    hello chokri
    We are working on it will let you know once its resolved.
    Thank you

    August 3, 2019 at 6:15 am #18644
    User Support
    Participant

    Hello chokari
    we tried resolving the issue but could not figure out what is causing the problem in customizer
    So we switched the theme and activated a random theme and still the problem of customizer was there.
    This might happen due to some changes in settings and due to so many plugins overlapping each others settings or this is a hosting issue
    So you may contact your hosting provider for this issue to be resolved and another thing you could do is reinstalling your wordpress.
    Which will eventually reset all the modified settings and then activate our theme on your website.
    Thank you

    August 17, 2019 at 12:06 pm #19366
    Chokri Hassen
    Participant

    Hello,
    Can you show me how to modify sliders, headline fonts?

    Thx

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