- This topic has 11 replies, 5 voices, and was last updated 3 years, 4 months ago by James Pugh.
August 21, 2019 at 7:32 pm #19598Peter VolkParticipant
I installed Hexagon, got it up and running now want access to the PRO features. I have purchased the download but how do I switch my existing info over to the new theme? Do you have instructions for a basic user?August 21, 2019 at 7:51 pm #19600Peter VolkParticipant
I resolved the installation issue – just zipped it and drug it onto WordPress.August 23, 2019 at 6:26 am #19712
You may use our full documentation on how to install, use or customize theme.
click on the link below
Thank youSeptember 5, 2019 at 2:15 pm #20333Mubashir AliParticipant
Hexagon Pro support
One Click Import Demo Data Feature or not ?September 6, 2019 at 6:02 am #20372
We didn’t find your order with your email I’d, could you please share your purchase email I’d,
Thank youNovember 1, 2019 at 3:47 pm #23527
I have hexagon PRO- however the front page images on my site (elstreescouts.org.uk) always look unusual.
Can you advise what’s going on please?
thanksNovember 2, 2019 at 6:13 am #23637
We have seen your site. We do not find any issue of images on it. Please tell us, what issue do you have that we will be able to resolve it.
Thank you.November 4, 2019 at 1:08 pm #23788
When you open on a mobile there is whitespace (lots of it) and the images are always stretched. I have tried a number of different sizes but they all come back stretched in some way or another and not in a hexagon like I expected them to be?
ThanksNovember 5, 2019 at 8:30 am #23892
could you please tell us the device name or screen size on which you are seeing this issue?
Thank youNovember 5, 2019 at 3:13 pm #23933
I’ve had a look and it seems to be Apple devices where it doesn’t load properly
Full screen and not full screen. Windows devices are fine.
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