January 14, 2019 at 6:51 am #1499
i am creating my first website – so keep it simble.
When i choose for my featured image on an inner site, a picture with the recommended size 1900×200 it looks well on the notebook od desktop but not on smartphones.
The aspect ratios on the smartphone is wrong.
Is there a way to change this?January 14, 2019 at 1:20 pm #1500
Could you please share your website url to [email protected], so that we can check website.
Thank You.January 14, 2019 at 5:57 pm #1502
oops, yes of course:
just for the case: 1´m expecting to go online within the next hours.So Thursday should be okay for checking it.
meanwhile i choosed a size for the featured image 1900×240. It looks not perfect on desktop nor smartphone, but acceptable on both.
Thank youJanuary 16, 2019 at 1:24 pm #1506
To set Slider use slider featured images of size (1600 * 561) pixels. and for inner pages use featured images of size (1900 * 345) pixels.
if you need any more help, please message us.
Thank You.January 21, 2019 at 12:55 pm #1541
Hello, i tried now for inner pages different featured image sizes: 1900×345 and 1400×345. It is ok on Desktop but not on Smartphone.
Thank YouJanuary 22, 2019 at 5:19 am #1550
Could you please share your wordpress credentials to [email protected], our technical team will solved this issue.
Thank You.March 20, 2019 at 9:11 am #1971
Dear Mr. and Mrs.
I sent you my credentials per email. Do you have any news about?March 22, 2019 at 6:15 am #1978
We have tried to logged in the site several times from the login credentials you sent, but your credentials are not working, please you will check once and send the correct credentials.
Thank You.March 22, 2019 at 6:41 am #1981
Hello, thanks for your answer,
i tried it with those credentials several times on 2 different computers. Always in an incognito window – by me everything works.
Can you try again?March 22, 2019 at 7:21 am #1983
We have tried with 3 different machine and 2 different networks but your given details are not working our side
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