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Viewing 7 posts - 11 through 17 (of 17 total)
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  • March 25, 2019 at 3:47 pm #2022
    Bettina Aminger Design
    Participant

    Hello, I sent you new credentials. I hope they are working?
    Can you check. In the case not: what make i wrong?

    Thank you

    March 26, 2019 at 6:41 am #2028
    User Support
    Participant

    Hello,
    We have tried with different machines and different networks but your given details are not working our side
    Thank you.

    March 27, 2019 at 2:14 pm #2050
    Bettina Aminger Design
    Participant

    Hello,
    i repeat my question. What make i wrong? I set the user and the password, i gave the rule admin and i checked it on several computers. What else can i do?
    Do you want to make a team viewer session?

    April 1, 2019 at 8:58 am #2094
    Bettina Aminger Design
    Participant

    Hello, ???

    April 2, 2019 at 4:51 am #2097
    User Support
    Participant

    Hello,
    Featured image issue has been solved in our updated theme, you may please download theme again from luzuk account and use it.To set the featured image’s height for innerpages, you can set it by using your own css if you have coding knowledge.
    Your login credentials are not working even after trying three to four times.
    Thank You.

    April 2, 2019 at 8:56 am #2099
    Bettina Aminger Design
    Participant

    Hello and thank you for your answer. I downloaded and installed the updatet theme – unfortunately there is no change.
    I just sent you now my own credentials – could you give me please on more try!

    Thank you

    April 2, 2019 at 11:57 am #2100
    User Support
    Participant

    Hello,
    That details we are using many times but it’s still not working , please provide us your admin details, or you may assign us new user to our email id [email protected]
    Thank You

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